TESTIMONIALS

(716) 873-8800

We are proud of our customer service!
We want to share our happy customers’ comments.
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  • Maryetta P. from Buffalo, NY – “Excellent service, professional workers.  I would recommend this company to my family and friends because of the quality/services performed. – December 2023
  • Kathy & Steve W. from Hinsdale – “The crew was pleasant and did an awesome job.  The windows are great! Five stars for quality, service and value. – December 2023
  • Ruth H. from Buffalo, NY – “Three windows were installed quickly and efficiently.  Trim around windows – AWESOME JOB! Clean up after installation – GOOD JOB!” – October 2023
  • Jill B. from East Amherst, NY – “Modern Window’s staff is very polite and installed everything with care to my property. Five stars for quality, customer service, and value. Five stars for quality, customer service and value for the money.” – September 2023
  • Dale B. from Warsaw, NY – “Excellent staff, installers, and sales team.  All work done in a professional manner.  Office staff always in contact with me.  Would highly recommend.  Five stars for quality, customer service and value”. – July 2023
  • Carolynn V. from Amherst, NY – “Installed and cleaned up afterwards. Five stars for everything!” – June 2023
  • Rita N. from Angola, NY – “Three windows replaced in the first floor living area.  Pleasant salesman, workers polite, and wasted no time. Answered my questions.  Cleaned up very well after.”  – May 2023
  • Donna W. from Alexander, NY – “I had four windows replaced.  The workers were friendly and efficient.”  Five stars for quality, customer service and value. – May 2023
  • Joann J. from Williamsville – “So happy we chose Modern Window for our project. We needed 9 windows replaced in the front of our home. From the estimate to the finished product everyone was friendly and kind and professional. Treated us like family. The crew did an incredible job, arriving early and finishing the job before the snow started to fall that day. They left the rooms and rugs clean, it was like they were never here. And the product, windows, are absolutely beautiful, high quality. Very happy!!!! Will definitely be calling them in the future for more windows. Highly recommend. Thank you Modern Window for a very easy pleasant experience!!!” – April 2023
  • Lynn B. from Westfield.  “Had our windows installed by Dave and his crew.  They were so nice and did a fantastic job!.  Bonnie in installation was so nice!  Everyone was wonderful.” – April 2023
  • Geraldine S. from Perrysburg, NY – “Service was indeed awesome!  Thank you so much.” – March 2023
  • Alice W. from Cheektowaga – “The service was to replace a window in the kitchen and also two windows in the hallway. I am glad I invested in this project.” – August 2022
  • Donna H. from North Collins – “From original measurements to completion of install, everything went smoothly.  Installers were polite, efficient, and friendly.  I am VERY SATISFIED.” – February 2023
  • Review by Donna C. in North Tonawanda, NY
    Project: New Windows
    Comments: The first project was for a large multi-window which was done with care and precision. I was so impressed with the quality of both the window and the installers that I had them install a bathroom window which is located in the shower and 2 large bedroom windows which were sliders, 45h x 90w. The weather wasn’t cooperative in November but all precautions were taken and the work was excellent and the cleanup perfect. I was impressed with their windows because of being 3-panes of glass they keep out a lot of the noise and both slide as well as the screen. I would have no problem suggesting them to others and the office help were always in touch to make sure everything went along well. -January 2023
  • Shelby E. from Buffalo – “Very pleasant experience! Staff is knowledgeable & professional. Installers did a beautiful job & cleaned up nicely!  Five stars.”  -December 2022
  • John B. from Brocton – “Removed and replaced nine windows.  All did very good.  A very polite crew! Eager to listen and describe.  HIGHLY RECOMMEND THIS COMPANY.” – November 2022
  • Rusty S. from Freedom – “Has not even been a week since the install, but so far, VERY HAPPY.  Five stars for quality and service.” – November 2022
  • Kathy P. from Buffalo – “Very friendly & knowledgeable.  Five stars for quality, customer service and value.” – November 2022
  • Review by Guy D. in Wellsville, NY
    Project: New Windows – 6 +
    Comments: We were installing all new windows in our home, 12 total. Chance, their crew leader arrived with the truck containing the windows and immediately did an inventory as the crew was arriving, and making sure all windows and tools were on hand. Chance advised they would have all windows installed in one day. Based on the number of the crew they made fast work of the installation. Each worker knew the task at hand and completed all the installation and clean up by end of the day. We did a walk around with Chance looking for any issues or problems we could find. Chance and crew advised their office on the completion. The crew did a great job and every window was installed correctly. I would recommend their company, crew and sales people. Modern Window were the only ones that wanted to come to our region of NY and had a Sales Person on the road the next day. -October 2022
  • Bruce N. from Depew – “All were very good installers.  Very courteous.  Let me know how everything worked.  5-stars for quality, customer service and value! Installed five windows!  October 2022
  • Review by Patricia M. in BUFFALO, NY
    Project: New Windows – 3-5
    Comments: I needed four windows replaced and chose this company to perform the job. From the sales rep, Chad, Christine in customer service, to Chance, the installation tech and his crew, I was treated as family. These people are experts in windows and answered all of my questions and provided me with explanations of how the windows insulate against the cold air as well as reduce the glare and heat of the sun. I ordered four double paned, double hung windows at a very competitive price. Installation took half a day and cleanup was thorough. They did not leave until I was completely satisfied. -August 2022
  • Review by Deborah C. in Tonawanda, NY
    Project: New Windows
    Comments: Prompt. Polite, yet friendly; helpful and respectful of me and my property. They know their craft well. Chance and Jesse were faced with a couple of finish work challenges. They improvised solutions to my complete satisfaction. The crew cleaned up outside and in before leaving. At this time, (barring any future, unforeseen issues), I’m completely satisfied with the product and the workmanship. I LOVE my new kitchen bow window! 5 stars! – July 2022
  • Review by Judy C. in Buffalo, NY
    Project: New Windows – 6 +
    Comments: They were very professional starting with the sales person and ending with the installing crew. Very understanding with the medical issues we had from office personal to installation crew. Windows were what we did ordered, (no replacement or substitution of windows) Had an issue before, with another company. Installation crew were very efficient and courteous. Cleanup was done effectively after installation. Highly recommend this company. -July 2022
  • Mark & Debra A. from Tonawanda – “Installed entire house of windows, with amazing skill.  Total of 13 in and tear out old.  Dave and Josh were truly amazing; professional service.  Would call AGAIN.” – May 2022
  • James W. from Holley – “Clean, Fast, Efficient” – December 2021
  • Ernie & Diana  H. from Brockport – “The windows are great, and they are transferable if you move away.” – December 2021
  • Mark & Phyllis W. from Fredonia – “Guys were great.” December 2021
  • Rebecca A. from Gasport – “The windows are beautiful” – December 2021.
  • David & Katherine V. from Clarence Center – “Mike and Jessie did a phenomenal job.   Worked through their lunch.  Excellent job and very happy.  Will refer when we can!” December 2021
  • Rodney & Kay W. from Medina – “Very nice to work with and fast. Thank you.” – December 2021
  •  Chris & Samantha P. from Hamburg – “Great group of guys.  Very respectable; efficient and skilled.  Would recommend to others.” – December 2021
  • Keith W. from Medina – “Job well done for sure; on time and professional work.” December 2021
  • Augie & Darlene U. fr om Buffalo – “You have a great set of guys working for you.  We want them back for the next seven! Thank you so much, great job, love them.” – December 2021
  • James & Mary S. from Angelica – “They were a very nice crew of men and did a great job.” December 2021
  • Janice K. from Buffalo – “All three guys were efficient and professional; very pleasant and wonderful with animals and they all went above and beyond.  Thank you for a job well done!” – December 2021
  • Reginald & April J. from Buffalo – “Great job!” – December 2021
  • Anthony & Brittany C. from Batavia – “Job well done.” November 2021
  • William & Debra G. from Cheektowaga – “Very professional” – November 2021
  • Christine M. from Fredonia – “The guys did an excellent job.  I am very pleased!” November 2021
  • Richard & Susan M. from Lockport – “Great job!” – October 2021
  • Joan S. from Buffalo – “Wonderful work and workers; no complaints. Thanks!” – November 2021
  • Roger & Eileen P. from Groveland – “Installers were EXCELLENT!” – October 2021
  • Danny F. from South Dayton – “Great job!” – November 2021
  • Lauren W. from West Seneca – “Wonderful job!!” – November 2021
  • Robert & Whitney C. from Amherst – “Mike and Ryan are awesome!” – June 2021
  •  Lynne G. from Brocton – “Wonderful team.  I will let everyone I know how great they were.  Will use them again.” – October 2021
  • Terry H. from Buffalo – “Great guy, great work, friendly.” – October 2021
  • Donald & Teresa D. from Williamsville – “The installers did a wonderful job.  We are very satisfied with their work!” – October 2021
  • Bob & Betty D. from Dunkirk – “Very nice work; friendly, informative, cleaned up – windows look great! Thank you.” October 2021
  • Paula D. from Alden – “Thank you for all your help.” – October 2021
  • Johnnie Mae H. from Buffalo – “Mr. Brian was very nice.  I really appreciate the young man.” – October 2021
  • Benjamin & Heidi A. from North Tonawanda – “Brian was awesome.  Glad to have had him do work on my home.  He handled my micro-management with a smile and was a real pleasure.  I look forward to having him back.” – October 2021
  • Robert & Whitney C. from Amherst – “Thank you all!” – September 2021
  • Ashley T. from Lockport – “Great job! Guys were very on top of their game!” – September 2021
  • Jonathan & Cynthia W. from Rochester – “The guys were great, friendly, and respectable!” – September 2021
  • Richard & Laura W. from Lake View – “Great job.  Installers were professional, efficient and courteous.” – September 2021
  • Barbara J. from Amherst – “Great job!” – September 2021
  • Kathryn K. from Middleport – “Great job.  I really like how nice they look and work.” – August 2021
  • Claire B from Lake View – “Mike and Nick were great!” – September 22021
  • John & Barbara G. from Williamsville – “Great job!” – September 2021
  • Richard & Lisa S. from Grand Island – “Always happy – returning customer!” – September 2021
  • Greg & Emily O. from West Seneca – “Guys worked hard. Did a good job.” – September 2021
  • Gregory & Ann K. from Varysburg – “Did an excellent job.  Pleasure to have them work.  Cleaned up afterwards.  EXCELLENT JOB!” – September 2021
  • Richard & Diane N. from Cheektowaga – “Great job!” – August 2021
  • Michael & Kimberly J. from Amherst – “Amazing work today!” – August 2021
  • Alim & Valerie K. from Niagara Falls – “The guys did phenomenal work!” – August 2021
  • Bruce & Amy E. from Blasdell – “Awesome job, great guys.” – August 2021
  • Crystal R. from Lockport – “Very energetic and friendly workers; great attention to detail and excellent coverage of the window trim and caulking.  A+” – August 2021