Richard Adamski
President & CEO
A company’s public reputation is a direct reflection of the attitude and work ethic of its collective work force. Therefore, the pride I feel for my company – OUR company – originates first and foremost in the great group of people with whom I have the privilege of working. We also, as a group, extend that pride to include our professional partners – those companies manufacturing and providing what we insist to be the best remodeling materials available. The combination of these factors adds up to an inevitable positive experience for our thousands of customers – that group we fondly refer to as “our family”, living and working toward our daily goal of “Restoring Value to the American Home”.
- A company’s public reputation is a direct reflection of the attitude and work ethic of its collective work force. Therefore, the pride I feel for my company – OUR company – originates first and foremost in the great group of people with whom I have the privilege of working.
- We also, as a group, extend that pride to include our professional partners – those companies manufacturing and providing what we insist to be the best remodeling materials available.
- The combination of these factors adds up to an inevitable positive experience for our thousands of customers – that group we fondly refer to as “our family”, living and working toward our daily goal of “Restoring Value to the American Home”.
Christine Pauly
General Manager
Christine has lived in Western New York all her life and brings over 30 years of experience in the home improvement industry. With a strong background in marketing and sales, she previously owned Multi-Telemarketing International and has a wealth of expertise in shows and events, web marketing, appointment setting, and managing canvassing teams. She works directly with the sales staff to drive success and growth.
Beyond her professional achievements, Christine has a deep passion for animal welfare. As the former CEO of an Exotic Cat Rescue, she dedicated her time to working with big cats and continues to advocate for stronger penalties against animal abusers. She is an active SPCA volunteer and firmly believes in Gandhi’s words: “The greatness of a nation can be judged by the way its animals are treated.”
Christine’s leadership, industry expertise, and commitment to both business excellence and animal advocacy make her an invaluable part of our team.
- Lived in WNY all my life
- 25+ years in the Home Improvement Business
- Owner of Marketing Company (past) Multi-Telemarketing International
- CEO of Exotic Cat Rescue (Past) Working with the Big Cats.
- Specialty
- Shows/ Events
- Web Marketing
- Appointment Setting
- Canvassing Team
- Works directly with Sales Staff
- Loves animals
- Volunteers with the SPCA
- Promotes stronger penalties for animal abusers and believes that: The Greatness of a Nation can be judged by the way its animals are treated. – Gandhi.H
Denise Tuck
Office Manager
Denise is a native Western New Yorker and is a graduate of Canisius College where she earned her BA in Psychology. With over 30 years of executive administrative and client relations experience, she maintains and standard of excellence in every aspect of her work.
She is a life long equestrian, both owning and showing horses on a local and national lever for over 40 years, with an additional love for her smaller 4-leggeds: Myah, her dog, and Shiah, her cat, both of whom were adopted from rescue.
Her personal mantra is “If you love what you do, you will never consider it work,” and that shows her dedication and enthusiasm to our customers and beyond.
Richard Adamski
President & CEO
A company’s public reputation is a direct reflection of the attitude and work ethic of its collective workforce. Therefore, the pride I feel for my company—OUR company—originates first and foremost from the great group of people with whom I have the privilege of working.
As a team, we also extend that pride to our professional partners—those companies that manufacture and provide the high-quality remodeling materials we insist on using. The combination of these factors results in an inevitably positive experience for our thousands of customers—the group we fondly refer to as “our family.” Together, we live and work toward our daily goal of “Restoring Value to the American Home.”
- A company’s public reputation is a direct reflection of the attitude and work ethic of its collective work force. Therefore, the pride I feel for my company – OUR company – originates first and foremost in the great group of people with whom I have the privilege of working.
- We also, as a group, extend that pride to include our professional partners – those companies manufacturing and providing what we insist to be the best remodeling materials available.
- The combination of these factors adds up to an inevitable positive experience for our thousands of customers – that group we fondly refer to as “our family”, living and working toward our daily goal of “Restoring Value to the American Home”.
Christine Pauly
General Manager
Christine has lived in Western New York all her life and brings over 30 years of experience in the home improvement industry. With a strong background in marketing and sales, she previously owned Multi-Telemarketing International and possesses extensive expertise in shows and events, web marketing, appointment setting, and managing canvassing teams. She works directly with the sales staff to drive success and growth.
Beyond her professional achievements, Christine has a deep passion for animal welfare. As the former CEO of an Exotic Cat Rescue, she dedicated her time to working with big cats and continues to advocate for stronger penalties against animal abusers. She is an active SPCA volunteer and firmly believes in Gandhi’s words: “The greatness of a nation can be judged by the way its animals are treated.”
Christine’s leadership, industry expertise, and commitment to both business excellence and animal advocacy make her an invaluable part of our team.
- Lived in WNY all my life
- 25+ years in the Home Improvement Business
- Owner of Marketing Company (past) Multi-Telemarketing International
- CEO of Exotic Cat Rescue (Past) Working with the Big Cats.
- Specialty
- Shows/ Events
- Web Marketing
- Appointment Setting
- Canvassing Team
- Works directly with Sales Staff
- Loves animals
- Volunteers with the SPCA
- Promotes stronger penalties for animal abusers and believes that: The Greatness of a Nation can be judged by the way its animals are treated. – Gandhi.H
Brian Marsh
Sales Manager
- Born & raised in WNY
- Started with Modern in Feb 2012
- Loves spending time with his family in the summer camping
- Avid sports fan of the Buffalo Bills
- Brian’s very down-to-earth, no-pressure style will ensure that you feel at-ease in making your next window purchase.
Bonnie Smith
Service Manager
Bonnie has lived in the Buffalo area for most of her life and has been in the window and door installation industry for nearly nine years. With a strong passion for customer service, she is dedicated to understanding her customers’ needs and always strives to provide outstanding satisfaction.
Outside of work, Bonnie cherishes time with her beautiful family—her husband, Billy, and their children, Daniel and Mary. She is also deeply involved in her community, running meat raffles on weekends to support charities and middle school and high school sports teams.
Bonnie’s empathy, commitment to excellence, and dedication to helping others make her a valued member of our team.
Kathleen Dick
Marketing Manager
Kathy has been a dedicated member of the Modern team for 10 years, bringing experience, passion, and a love for helping others to her role. Married with one daughter, she values family both at home and in the workplace.
A devoted animal lover, Kathy fosters infant kittens for the Erie County SPCA and shares her home with her beloved Rottweiler, Bailey—one of our office mascots. When she’s not caring for animals, she enjoys spending time at the beach and relaxing at her home in Florida.
Kathy’s compassion, dedication, and vibrant spirit make her an invaluable part of our team.
Garth Thuerck
Sales Consultant
Garth has been a proud resident of Western New York all his life and has built an impressive career in the home improvement industry since 1983. He joined Modern Window of NY Inc. in 1997 and has since helped thousands of satisfied customers across WNY and Northern Pennsylvania. Garth takes great pride in delivering quality products and exceptional service.
Beyond his professional achievements, Garth is an outdoor enthusiast who enjoys biking, cross- country skiing, and spending time with family and friends. His dedication to customer satisfaction, industry expertise, and love for the outdoors make him a valued member of our team.
Garth Thuerck
Sales Consultant
- Lived in WNY all my life
- Started in the Home Improvement business in 1983 (31 Years)
- Began my career with Modern Window of NY Inc. in 1997
- Proud owner of the Vista windows
- 1000’s of very satisfied customers in WNY and Northern PA
- Loves the outdoors, biking, cross-country skiing and enjoys the company of family and friends
Chad Pchelka
Sales Consultant
- Has been with Modern Window for many years
- Born and raised in WNY
- Went to 5th grade through college in Flagstaff Arizona
- Majored in criminal justice and business management
- Love spending time with my two sons, camping, fishing and hunting, especially youth hockey
Patrick Westlake
Sales Consultant
- Most of my life spent in WNY, but have lived out of state
- Started with Modern Windows in 2017
- B.S. in Business Administration from Buffalo State College
- I enjoy in home sales because every day is a new challenge with interesting people
- A long time collector of sports memorabilia with a concentration on the Buffalo Braves
Jerry Zeughardt
Sales Consultant
Born and raised in Western New York, Jerry has been a dedicated member of the Modern Windows team since November 2014. His years of experience and commitment to excellence make him a valuable asset to both the company and its customers.
Outside of work, Jerry enjoys spending quality time with his family, especially fishing—whether by shore or rowboat. He is also an active member of the International Brotherhood of Moose and a passionate pool player, competing in the Lackawanna/South Buffalo pool league.
Jerry’s strong work ethic, love for the outdoors, and dedication to his community make him a respected and valued part of the Modern Window family.
Patrick Westlake
Sales Consultant
Patrick has spent most of his life in Western New York, with some time living out of state, bringing a broad perspective to his work. He joined Modern Windows in 2017 and holds a B.S. in Business Administration from Buffalo State College.
With a passion for in-home sales, Patrick enjoys the dynamic nature of the industry, where each day presents new challenges and the opportunity to connect with interesting people.
Outside of work, he is a dedicated sports memorabilia collector, with a special focus on the Buffalo Braves. His enthusiasm for both his profession and personal interests makes him a valued member of the Modern Window team.
Ken
Sales Consultant
Ken brings a wealth of experience to the Modern team, having previously owned his own construction company. His expertise in the industry and dedication to quality craftsmanship make him a valuable addition to the team.
Beyond his professional background, Ken is a devoted family man who loves spending time with his children and making lasting memories with his loved ones. A passionate musician, he is also part of a local band, combining his love for music with his community involvement.
Ken’s strong work ethic, enthusiasm for family, and passion for music make him a dynamic and valued member of the Modern team.
Rob
Sales Consultant
Rob has lived in Western New York his entire life and has long appreciated the quality products and work that Modern has provided to the community. As the newest addition to the sales team, he brings a fresh perspective and a strong commitment to excellence.
In addition to his role at Modern, Rob has worked as a special education teacher for over 20 years, dedicating his career to helping students succeed. His patience, problem-solving skills, and passion for working with others make him a valuable asset to the team.
Rob’s dedication to his community, background in education, and enthusiasm for Modern’s mission make him a welcome and valued member of the team.
Chris Guercio
Product Technician/Special Projects
Chris has dedicated 40 years to the home improvement industry, bringing a wealth of knowledge and experience to his role. A lifelong resident of Western New York, he studied at the School of Management at the University at Buffalo, building a strong foundation for his career.
A passionate sports fan, Chris has always had a love for baseball, playing throughout high school and continuing to enjoy sporting events to this day. However, his greatest joy comes from spending all his spare time with his grandsons, Luke and Cole.
With his decades of expertise, love for sports, and deep commitment to family, Chris is a valued member of the Modern Window team.
Jessica
Scheduling Manager
Jessica has been a valued member of the Modern Window team on and off, in various positions, for close to 20 years. Her dedication and experience make her an integral part of the team.
She recently celebrated her 10th anniversary with her high school sweetheart and favorite person, Andy. A passionate animal lover, Jessica adores her dogs, Cain and Marlow, who also serve as Modern’s beloved office mascots.
Outside of work, Jessica enjoys reading, listening to music, and taking part in outdoor activities whenever she can. Her enthusiasm, loyalty, and love for both her work and personal passions make her a cherished member of the Modern family.
Rebecca
Assistant Scheduling Manager
Rebecca is the newest addition to Modern’s appointment setting team, bringing years of experience in scheduling and management. Her strong organizational skills and dedication to customer service make her a great asset to the team.
A true animal lover, Rebecca can’t live without her husky, Blaze. Outside of work, you’ll often find her enjoying long walks with Blaze or hitting the lanes for a game of bowling.
With her expertise, passion for helping others, and love for her four-legged companion, Rebecca is a fantastic addition to the Modern family.
Penny
Appointment Setter
Penny has been a valued member of our team for over a year, bringing enthusiasm and dedication to her role. When she’s not hard at work, Penny channels her energy into supporting the Buffalo Bills as an avid fan, often attending games to cheer on her favorite team.
Outside of work and football, Penny loves spending time in the kitchen, crafting delicious meals for her family. She is also an animal lover, cherishing time spent with her furry friends and advocating for their well-being.
Penny’s passion for cooking, her love for animals, and her dynamic, team-oriented mindset make her an integral part of our company culture.
Cassie
Appointment Setter
Cassie, born and raised in Buffalo, brings a wealth of experience to our team from her previous administrative roles. Her strong organizational skills and attention to detail are a perfect match for our company’s needs.
When she’s not working, Cassie loves spending time outdoors, especially out on the water kayaking and fishing. A proud Buffalonian, she’s a devoted Bills fan who never misses a chance to cheer on her favorite team—Go Bills!
Cassie’s professional expertise, love of the outdoors, and hometown pride make her a fantastic addition to our team.
Edna
Appointment Setter
Edna is a cornerstone of the Modern family, having been with the company for many years. Born in Western New York, she has a rich and adventurous history, spending much of her early life out west and traveling alongside her husband, a proud cowboy.
A devoted wife, mother, and grandmother, Edna’s family includes 6 children and 16 grandchildren, who are the heart of her world. She enjoys spending her free time outdoors, hiking, fishing, camping, and sharing her love of nature with her family. A passionate animal lover, Edna adores her dogs and horses, which are a big part of her life.
When she’s not outdoors or with her loved ones, Edna cheers on her favorite football team during Bills games. Her dedication to her family, her love for adventure, and her commitment to excellence make her a valued and cherished member of the Modern team.
Our Mascots!
Bonnie Smith
Administrative Assistant Service/Installation
- I have lived in the Buffalo area most of my life.
- I have been in the window and door installation industry for almost 6 years.
- I have a beautiful family. My husband, Billy and our children Daniel and Mary.
- I have run meat raffles on the weekends to raise money for charities and middle school as well as high school sports teams.
- I love working in customer service. I am very empathetic to my customers’ needs and try my best to aim for outstanding customer satisfaction.
Kathleen Dick
Outside Marketing Manager